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Stuck on a detail?

Start with START_HERE.pdf and, for an Excel kit, the example workbook. They show the intended workflow.

Illustration of a letter and an envelope for help and information

File access

After payment is verified, sign in to My Account using the email from checkout. Your purchased products are listed individually in My purchases. Keep your order reference and contact support if a file is missing.

Printing & workbook questions

For a printable, tell us the paper format, page and printer issue. For a workbook, tell us the product, version, application and sheet or cell involved. Use a redacted screenshot rather than sending private business or guest data.

Support covers the supplied files and documented features. It does not include custom spreadsheet development, accounting advice or business operation services.